Outsourced rail firms told to accept senior citizen discounts
Railways HQ in Lahore has told five private train firms that passes, privilege ticket orders and Pakistan Railways concession cards must be honoured for entitled travellers under contract Clause 5.15.
Railways HQ in Lahore told private outsourced operators to honour passes, PTOs and concession cards.
Eligible groups named include older passengers, journalists, people with disabilities and railway staff.
Firms addressed include S. Jamil & Company, ZKB-BT JV, AA Enterprises, Prime Rail and Lasani Cargo.
Agreements’ Clause 5.15 covers these travel facilities; unused quota expires 48 hours before departure.
Complaints had reached the Pakistan Citizen Portal and the Wafaqi Mohtasib (federal ombudsman).