Pakistan BPO forex receipts rise 23.6% to $101m in Q1
State Bank figures show call centre and outsourcing export earnings rose by $19.3 million year on year, as firms adopt AI and seek clients in new industries.
Call centre and BPO forex receipts reached $101.315 million in Q1 of FY2026-27, SBP data show.
Earnings were up 23.6% from $81.974 million in the same quarter a year earlier.
More than 1,000 centres are registered with PSEB; about 90% serve overseas clients.
The wider industry employs more than one million people, industry figures indicate.
Operators cite service quality, pricing, AI adoption, and reliable internet as growth factors.